1. Introduction

Welcome to VoiceAnswering ("VoiceAnswering," "we," or "us"). VoiceAnswering is a service provided by VoiceAnswering. These terms and conditions ("Terms") govern your use of the VoiceAnswering service ("Service"), including any related software and documentation.

2. Service Description

VoiceAnswering is an AI-powered phone answering service offered as Software-as-a-Service (SaaS). It provides an automated phone agent that handles calls, responds to inquiries, and performs various tasks based on its training.

3. Free Trial

We offer a 7-day free trial of the Service, which allows you to experience its features and functionalities. By starting the free trial, you agree to these Terms and understand that certain limitations may apply during the trial period.

4. Use of the Service

4.1 Content of the Bot: The content generated by the AI phone agent is based on its training and may not always be accurate or complete. We do not guarantee the correctness, reliability, or suitability of the responses provided by the AI.

4.2 Limitations of Responsibility: You acknowledge that the use of AI technology, including the Service, has inherent limitations. VoiceAnswering and VoiceAnswering shall not be held responsible for any errors, omissions, or damages resulting from the use of the Service or reliance on the information provided by the AI phone agent.

5. Limitation of Liability

VoiceAnswering shall not be liable for any direct, indirect, incidental, consequential, or exemplary damages arising out of or in connection with the use of the Service. This limitation of liability applies regardless of the cause of action, whether in contract, tort, or otherwise.

6. Payment and Subscription

6.1 All payments for the Service are processed through Lemon Squeezy. By subscribing to the Service, you agree to comply with Lemon Squeezy's terms and conditions.

6.2 Subscription fees and billing cycles are outlined on the VoiceAnswering website and may be subject to change. By continuing to use the Service, you agree to pay the applicable fees based on your chosen subscription plan.

7. Refund Policy

7.1 Refunds for unused additional minutes will be considered on a case-by-case basis. To request a refund, you must contact our support team.

7.2 All subscription plans are billed in advance on a monthly basis. Upon cancellation, you will continue to have access to the Service until the end of the current billing period.

7.3 No refunds will be issued for the monthly subscription fee once a billing period has commenced. It is your responsibility to cancel the subscription before the next billing cycle to avoid additional charges.

7.4 Any refunds granted are at the sole discretion of VoiceAnswering and will be processed according to our internal policies and procedures.

8. Intellectual Property

All intellectual property rights related to VoiceAnswering, including but not limited to software, algorithms, documentation, and trademarks, are the property of VoiceAnswering. No license or right to use any intellectual property is granted under these Terms, except for the limited right to access and use the Service as specified herein.

9. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles. Any dispute arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the state and federal courts located in Delaware.

10. Contact Information

If you have any questions or concerns regarding these Terms or the Service, please contact us at:

VoiceAnswering
9450 Southwest Gemini Drive, PMB 89255
Beaverton, OR 97008